Managing Customers and Wallets Like a Pro

A
Admin Xpiria
June 6, 20261 min read2 views
Admin Customers Support

As your VTU business grows, so does your customer list. Your admin gives you everything you need to support them quickly and keep your platform clean.

Find and edit customers

Search by name, email or phone, then edit details when someone makes a typo at sign-up. Small fixes prevent failed deliveries.

Credit or debit a wallet

Need to compensate a customer or correct a balance? Add or deduct funds with a note — every adjustment is logged for transparency.

Ban or suspend abuse

If an account is abusing your platform, ban it in one click. They can no longer log in or transact until you lift the ban.

Review wallet history

Open any customer to see their full ledger — every top-up, purchase, refund and bonus — so disputes are settled with facts.

A
Admin Xpiria
Xpiria Tech Team

Related Articles

H
FeaturedVTU Tutorials

How to Create a VTU Website in Minutes Without Writing Code

You do not need to be a developer to own a VTU platform. Here is how to spin up a fully working data and bill-payment website in minutes.

VTU Getting Started No-Code
A
Admin Xpiria
2m4
S
FeaturedVTU Tutorials

Setting Up Your VTU Wallet: Payment Gateways Explained

Your wallet is the heart of your VTU business. Here is how funding works and how to connect the gateways your customers already use.

Wallet Payments Paystack
A
Admin Xpiria
1m4
C
FeaturedVTU Tutorials

Connecting a Vending API to Your VTU Website (VTpass & ArewaBundle)

A vending API is what actually delivers data, airtime and bill payments. Here is how to connect one and go live.

API VTpass ArewaBundle
A
Admin Xpiria
1m3